Withdrawal and Refund Policy
Withdrawal and Refund :
|% of the amount of fees paid||If Learner’s written notice of withdrawal is received|
|100%||More than 30 days prior to the Course Start Date (Maximum Refund)|
|50%||between 15 and 30 days prior to the course’s start date.|
|20%||Prior to the start of the course, less than 15 days prior to the Start Date.|
|0%||Once the course commences,|
- The fee for registration is non-refundable.
- There is no reimbursement for any unconsumed portion of the paid costs if a Learner withdraws from a course in the middle for any reason.
The terms ‘Refund During Cooling-off Period’ are only applicable to CPE courses.
Refund During Cooling-Off Period :
PTA will offer the Learner a cooling-off period of seven (7) working days after both parties have signed the contract.
If the Learner provides a written notice of withdrawal to PTA within the cooling-off period, regardless of whether the Learner has begun the course or not, the Learner will get a refund of the highest possible percentage of the costs already paid.