Withdrawal and Refund Policy

Withdrawal and Refund :

% of the amount of fees paid If Learner’s written notice of withdrawal is received
100% More than 30 days prior to the Course Start Date (Maximum Refund)
50% between 15 and 30 days prior to the course’s start date.
20% Prior to the start of the course, less than 15 days prior to the Start Date.
0% Once the course commences,
  • The fee for registration is non-refundable.
  • There is no reimbursement for any unconsumed portion of the paid costs if a Learner withdraws from a course in the middle for any reason.

The terms ‘Refund During Cooling-off Period’ are only applicable to CPE courses.

Refund During Cooling-Off Period :

PTA will offer the Learner a cooling-off period of seven (7) working days after both parties have signed the contract.

If the Learner provides a written notice of withdrawal to PTA within the cooling-off period, regardless of whether the Learner has begun the course or not, the Learner will get a refund of the highest possible percentage of the costs already paid.